Services

Customer Support
The BostonLogix Customer Support model defines the key elements of communication, process and documentation that are necessary to resolve customer requests, but provides flexibility in the approach to meet each customer’s individual needs.

Bug Tracking & Reporting
Successful Bug Tracking, Prioritizing, Fixing, and Reporting are a combination of the tools you use and the process you follow. BostonLogix can help you define the right tools and process for your situation.

Product Enhancements
Enhancements are inevitable, and we build products that are easily extensible. BostonLogix anticipates change and establishes routine, period updates to the software based on our clients needs and business practices.

Patch Release Management
At BostonLogix, we have the experience and discipline to guide the prioritization process and ensure that rigorous multiplatform testing is performed prior to releasing any patches or upgrades to an application.